925.963.1377 info@bizdetail.com

All Inclusive Hosting & Support

Call 925.963.1377 for website & marketing help

Keep your site online, protected, and up-to-date, with extra help just a call away. 

We recommend hosting your site under our umbrella for easy content updates and seamless site update support.

Hosting & Email

Keep your site online with professional hosting and support. Setup domain based email addresses for a polished touch. We will handle everything.

Content Updates

Basic site updates are included with hosting, so you can free yourself from even logging into your website. If you need a bit more, or want to get aggressive, we have a plan for that, too.

Security & Backups

Ever been hacked? It sucks. We will keep your site as secure as possible, but if something does happen, easily accessible backups will make it simple to restore your site.

Hosting & Management Plans

Ongoing plans to keep your site live, secure & up to date. 

What is hosting & why do I need it?

Websites have to be hosted on a server, and that server has to be maintained and secured. The site and software it runs on also has to be updated and maintained. When you host with us, your website resides on our server, where we have full control to edit, access and protect it. There are thousands of website hosts all around the world, large and small, and bizdetail is an example of a full service website host. We maintain your site so you don’t have to. 

Why should I host with bizdetail?

First and foremost: service.

When you host with a company outside of bizdetail, you have to maintain your site content, software and server, which takes time and knowledge. When you host with bizdetail, we handle all of that for you. Need to make a content update? Just email us. 

When you go with the big corporate hosts, you have to deal with everything on your own. Setting up hosting and email accounts, editing the site, updating plugins, and dealing with restoring the site, should something bad happen, like getting hacked.

Think of hosting with bizdetail as insurance for your site, and assurance that there is always someone around who knows the specifics of your site, and can help you maintain and grow it, and make the best decisions moving forward.

How do I request an update to my website?

Updates can be requested by sending an email to support@bizdetail.com. Please try to include all information, content, and resources in a single message. Updates are typically handled between 1-24 hours of your request, with an average turn around of just a few hours.

 

What is involved with website security and site back ups?

Security threats on the web are always evolving. Our server administrators are forward-looking with protection and staying ahead of threats. However, if there is ever a problem, we will make every effort to restore your site, which is made possible thanks to site backups, which occur on a regular basis. If there is ever a problem or issue, we can always restore your site to a previous version.

How do I setup email for my new website?

Email is complicated, but we will make it a breeze, and handle all MX record setup.

The first thing you should do is talk to our support team to put together a plan. If you are launching a new site and it involves moving the email, we will plan and handle the email setup prior to going live. 

If you like how your current email is setup, you can keep it the same, whether you host your site with us or not. 

For new domain based emailed addresses, we typically connect with a free gmail account (created / provided by you), then setup domain based addresses within that account. We can also easily help you setup GSuite and add the required records to your domains. 

Other email clients may be used (ie outlook), or you may point your MX records to a service of your choice. 

Setting up email clients, and transferring old emails and contacts falls under our best effort support, and is not guaranteed. Extra IT support is available upon request. If it ain’t broke, don’t fix it. 

Do I need to move my domain?

You should continue to renew your domain with your current domain registrar.

If you have already registered a domain for your website, you will need to create a ticket by sending an email to support@bizdetail.com with your registrar name, account name, and (correct!) password. We recommend logging into your account before submitting a ticket to verify that the information you send us is correct and up to date.

If you have not yet registered a domain, we will register one on your behalf once you have completed your website questionnaire.

WE LOVE LOCAL BUSINESSES LIKE NO ONE ELSE DOES

 

Work with the East Bay's Premier Business Website Specialist